Archives: FAQs

Ticket Types

There are no refunds of tickets for the exhibit. Tickets are available online and directly at the box office on the day of the exhibit (subject to availability). VIP Tickets Include Priority access and admission Cushion rental Limited edition poster

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Location & Parking

Making its mark in the heart of Dallas The location Immersive Van Gogh Exhibit is taking over Lighthouse Dallas, a historic venue in the heart of Dallas located at 507 South Harwood Street, Dallas, TX 75201, USA Renowned for transforming

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About Immersive Van Gogh Dallas

From creators of the blockbuster show in Paris seen by over 2 million visitors and still wowing crowds in Toronto, the premiere of the Immersive Van Gogh Exhibit will bring the art of Vincent to life in Dallas Experience art

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I want to change the name on my tickets

The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking

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I want to upgrade/downgrade

Please contact us at ticketing@dallasvangogh.com to upgrade your tickets prior to arrival. Unfortunately, we cannot downgrade tickets and we don’t know why you would want to!

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I need to reschedule

To reschedule your tickets, please visit our Change Of Date Request page. Dates and tickets are subject to availability. Requests must be made a minimum of 24 hours prior to your scheduled attendance time. Please note there is a $4.99

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Exhibit Hours

Exhibit opens 15 minutes before the first entry time of the day and closes 15 minutes after the start time of last entry time of the day.  For entry time please see the ticketing calendar when you click BUY TICKETS

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COVID-19 Update

Safety is our number one priority for all guests attending Immersive Van Gogh Houston. With over 170,000 visitors in Toronto during COVID-19, and zero reported cases associated with the exhibition since opening, we’re proud to be operating an experience where

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