Dear Immersive Van Gogh Dallas ticket holder,
We just wanted to ensure that you are up to date and have all the information about your tickets for Immersive Van Gogh Dallas.
Due to permitting and supply chain delays that are a result of the Covid-19 pandemic, we have experienced unprecedented delays in preparing our venue. As a result of the delays, we have had to postpone our opening date to August 7th, 2021.
We apologize for the inconvenience, but please know that our team is working tirelessly to welcome you to Immersive Van Gogh Dallas, and to make this process as easy as possible for you!
Our team has processed new tickets for everyone affected by the postponement, but it has come to our attention that not all patrons have received their new tickets.
If you have received your tickets and have rescheduled to a date that works for you, this message does not apply to you. Thank you for your patience – we can’t wait to welcome you to Immersive Van Gogh Dallas!
If you have not received your new tickets yet, we want to assist you to get this resolved as quickly as possible!
You can have your new tickets resent here
If these tickets work for you, you do not have to do anything – these will be your new, valid tickets. We can’t wait to see you at Immersive Van Gogh Dallas!
Rescheduling your tickets:
If the new ticket date does not work for you, we are happy to arrange an alternative date for you!
To start this process, please use the button below
This link will take you to a form where you can choose dates that will work for you. We will use this information to coordinate your new booking. After submitting the form, please allow our team up to (72 hours) to issue you your new tickets.
If you have already submitted a change of date request, there is no need to submit another one. Our team is working hard to process all requests, and will get back to you!
If you have any questions or concerns, please contact our team at (ticketing@dallasvangogh.com) our team up to (72 hours) to respond to your email. They are working tirelessly to respond to every request – and will get back to you.
Thank you for your patience and understanding as we navigate these roadblocks to bring the original Immersive Van Gogh Exhibit to Dallas!
WE CAN’T WAIT TO WELCOME YOU AT LIGHTHOUSE DALLAS
*Immersive Van Gogh Dallas opens August 7th, 2021